Turn Water Loss Into Measurable Performance
We identify NRW drivers, rank losses, and support sustained improvement with secure, 24/7 dynamic AI-enabled SCADA monitoring.
NRW is more than leakage
We build a full IWA/AWWA-standard water balance, reconciling system input volume against billed and unbilled authorized consumption to separate real (physical) losses — leakage in mains, service connections, and storage — from apparent (commercial) losses caused by meter inaccuracy, unauthorized use, or billing data errors. A real program addresses both, which is why we treat NRW and monitoring as a single engagement, not two separate contracts.
Why this matters to your budget
Every unit of water lost before it reaches a paying customer is revenue your utility has already spent to produce. Closing that gap is often the fastest, lowest-cost way to improve your financial position — before any new capital investment is even on the table.
Recovering non-revenue water isn't just cost avoidance — it's recovered system capacity. Every gallon of recoverable loss reclaimed is treated capacity your utility already paid to produce, available for growth or new connections without new capital investment in production capacity.
How we help
Water balance built to IWA/AWWA methodology — distinguishing real losses from apparent losses instead of a single blended loss percentage
Minimum night flow analysis — by district metered area, isolating background leakage from normal demand during the lowest-use overnight window
Acoustic correlation and step-testing — to narrow a flagged district metered area down to a specific pipe segment before a crew is dispatched
Meter-accuracy testing and consumption-pattern analytics — to flag drift, tampering, or unauthorized use that a manual billing review misses
Field-team training — on leak survey method and district metered area management, with standard operating procedures your team owns after we leave
NRW dashboards — tied to live SCADA and meter data, not a static quarterly report